Title IX & DHR Case and Hearing Coordinator (Administrator I) - Equity Programs & Compliance

Company: The California State University
Location: San Francisco
Posted on: May 8, 2025

Job Description:

Title IX & DHR Case and Hearing Coordinator (Administrator I) - Equity Programs & ComplianceApply now Job no: 547933Work type: Management (MPP)Location: San FranciscoCategories: MPP, Administrative, At-Will, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)Working TitleTitle IX & DHR Case and Hearing CoordinatorAdministrator Level (for MPP positions only)This position is an MPP I in the California State University Management Personnel Plan (MPP), reporting to the Assistant Vice President for Title IX and DHR (AVP).SF State UniversitySan Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.DepartmentEquity Programs & ComplianceAppointment TypeAt WillTime BaseFull-time (1.0)Work ScheduleMonday - Friday ; 8:00am - 5:00pmAnticipated Hiring Range$6,250.00 - $7,084 Per Month ($75,000 - $85,008 Annually)Salary is commensurate with experience.Position SummaryThe Title IX & DHR Case and Hearing Coordinator (Case Coordinator) will serve a critical support role within the Equity programs and Compliance office (EPC). This role reports directly to the Assistant Vice President for Title IX and DHR (AVP). The Case Coordinator will serve as a primary point of contact for individuals reporting misconduct to EPC and will assist those individuals in connecting with support systems within the university and local community. The incumbent for this role must be able to interact with individuals who have experienced difficult and traumatic situations with empathy and a human-centered approach.The Case Coordinator will be responsible for managing their own caseload concerning issues related to Pregnancy and related conditions, as well as managing hearings required for EPC-managed resolutions. The incumbent must be comfortable working independently and with minimal oversight.Additionally, the Case Coordinator will assist EPC staff in creating and maintaining accurate and complete documentation of all reports, support services, and resolutions in the office's database. The incumbent must be detail-oriented, comfortable managing data entry, and understand the importance of maintaining accurate records in a legal compliance setting.The incumbent will keep the AVP informed of progress, potentially controversial matters, and implications of work performed. They must handle highly sensitive and potentially political matters with tact and discretion, maintaining confidentiality as appropriate. The incumbent is also expected to recommend and implement continuous quality improvement in unit operations.Special Working Conditions: The incumbent must interact competently with a culturally and ethnically diverse population of students, faculty, and staff. Regular interaction with campus partners, including the Dean of Students Division, Labor Relations & Employee Development, and Student Affairs & Enrollment Management staff, is required. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083 as a condition of employment.Position ResponsibilitiesCase Coordination

• Manage case progress and track timelines/deadlines for resolution services.
• Document all case timelines and ensure proper record-keeping for annual reporting.
• Organize and maintain complete case files.
• Ensure intake/assessment is completed and documented in every case file.
• Oversee hearing processes from scheduling to final closure.
• Implement supportive measures in coordination with the AVP and resolution services team.
• Manage cases related to pregnancy and related conditions, including case creation, outreach, initial assessment, and supportive measures.
• Conduct initial searches for public records requests related to EPC records.Office Support
  • Provide administrative support, including file management, scheduling, and monitoring communications systems.
  • Assist team members in ensuring case files and documentation are accurate and complete.
  • Develop and maintain relationships with campus and community partners essential to DHR/Title IX functions.Other duties as assigned.Minimum Qualifications
    • Bachelor's degree from an accredited institution or equivalent experience.
    • Familiarity with Title IX, Clery Act, VAWA, FERPA, EEO, ADA, and other relevant laws and standards.
    • Knowledge of social justice principles.
    • Knowledge of cultural competence principles.
    • Ability to work independently, handle sensitive information, and take initiative.
    • Strong interpersonal skills and ability to build rapport with diverse community members.
    • Effective collaboration skills.
    • Commitment to due process, fairness, and ethical conduct.
    • Excellent written and oral communication skills.
    • Exceptional organization skills and ability to manage multiple deadlines.
    • Successful completion of a background check.
    • Proficiency in Word, Excel, PowerPoint, Adobe, and Zoom.Preferred Qualifications
      • Two years' experience in Student Conduct, Title IX, DHR, EEO, or related offices.
      • Experience with databases, reporting, and analytics.
      • Higher education experience, especially in public institutions.
      • Proficiency with Maxient or similar case management software.Pre-Employment RequirementsSuccessful completion of a background check required.Eligibility to WorkMust provide proof of US citizenship or work authorization within three days of hire.We offer a comprehensive benefits package including medical, dental, vision, pension, 401(k), and more, supporting our commitment to employee well-being.
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