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Bilingual Administrative Assistant

Company: BA House Cleaning
Location: Castro Valley
Posted on: November 22, 2021

Job Description:

Purpose of Position: To provide office support to the technicians and office staff, plan and execute functions, order supplies and maintain supplies. Customer service and sales backup. Duties & Responsibilities:

  • Answer phones
  • Check technicians in / out
  • Assist technicians (mapping, questions, check in / out)
  • Direct calls to appropriate staff, take messages
  • Assist with overflow sales calls, follow up calls, answer eQuotes
  • Customer quality control calls
  • Create all packets in advance, maintain an inventory
  • Print forms, letters, etc.
  • Maintain and order office supplies
  • Maintain and order equipment & cleaning supplies
  • Mix cleaning solutions, refill jugs, refill tool shelves
  • Order & create technician kits
  • Create gift card sets, gift sets
  • Send birthday cards, sympathy, other correspondence
  • Maintain birthday schedule, gifts, recognition
  • Check vacuums, clean, replace bags, maintain
  • Empty train, keep office neat, organized
  • Keep kitchen and bathroom clean, stocked
  • Manage uniform inventory list
  • Maintain records and monthly stats (sales, cancellations)
  • File paperwork
  • Run errands
  • Assist owner with other tasks (scheduling, active campaigns, interviewing and on boarding technicians) Results Expected:
    • Smooth office operations
    • Quality functions, meetings
    • Fun events, employees recognized,
    • Neat, clean, organized office

Keywords: BA House Cleaning, Castro Valley , Bilingual Administrative Assistant, Administration, Clerical , Castro Valley, California

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