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Field Service Technician I - ENTRY LEVEL

Company: BAXTER
Location: Castro Valley
Posted on: November 19, 2022

Job Description:

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

For us, working at Baxter is not just a job-it's a calling. Our mission to save and sustain lives unites us. Thank you for contributing your talent to make a positive impact on millions of people around the world.

We are driven not by what will be easy, but what will transform global healthcare for generations to come. Together, we create a place where we are happy, successful and inspire each other as we pursue rewarding careers.

We're grateful you're interested in continuing your career journey with Baxter. This is where you can do your best work. Where your purpose accelerates our mission.

Document #: Date Last Updated: February 8, 2021

Job Title: Field Service Technician I FLSA Status: Non-Exempt

Department: TS Pay Grade: FS01

Reports To: North America Job Code: 15T348

Completed by: Sharina Moerlein Date of Last Revision: 9/2018

The Field Service Technician I performs multiple functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products will be expected. Performance of minor repairs and routine parts exchange will be expected.
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Other duties may be assigned:
--- Safety
o Attend monthly safety meetings.
o Demonstrate a proactive approach to safety awareness and compliance.
o Successfully complete all required safety and compliance learning modules on a timely basis.
o Complete medical testing in a timely manner.
o Sustain a clean and safe work environment, including 5S activities.
o Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck.
o Identify safety concerns and correct as necessary.
o Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
--- Delivery & Removal
o Ability to load, unload, deliver, and remove wheeled medical products, weighing up to 1680 pounds, to and from customer accounts, unassisted using appropriate processes and safety techniques.
o Ability to move and maneuver medical products within Baxter service centers, healthcare facilities, and private homes, unassisted using appropriate processes and safety techniques.
o Ability to maneuver and secure medical products within truck beds, unassisted using appropriate processes and safety techniques.
o Ability to perform constant sitting for up to 4 hours in combination with high levels of vibration while driving a fleet vehicle.
o Ability to assist nursing staff in transferring patients from existing beds onto medical products or interim stretchers.
--- Repair & Maintenance
o Ability to perform sweeping, mopping, and all other general "housekeeping" duties.
o Ability to troubleshoot and complete minor repairs to Baxter products to correct problems pertaining to electrical, mechanical, hydraulic, pneumatic, or cosmetic features, unassisted.
o Ability to perform routine cleaning & maintenance procedures on various Baxter products.
o Ability to perform pre installation maintenance, including 'preventive maintenance' and 'between patient inspection' and modification procedures on various Baxter products, unassisted, to include:
Ability to visually, audibly, and manually inspect Baxter products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair.
Ability to utilize the appropriate tools in making required adjustments and repairs.
Ability to monitor the readings of electronic meters and gauges.
--- Flexibility
o Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may requir

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .


Keywords: BAXTER, Castro Valley , Field Service Technician I - ENTRY LEVEL, IT / Software / Systems , Castro Valley, California

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