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Dining Room Supervisor - Full time

Company: Baywood Court
Location: Castro Valley
Posted on: January 12, 2021

Job Description:

Baywood Court is committed to seniors so they may live in health, happiness and dignity.GENERAL SUMMARY:Under the general direction of the Dining Room Manager, the Dining Room Supervisor is responsible for the overall operation, coordination, appearance and maintenance of the dining area and waitstaff stations, ensuring that courteous and efficient services are delivered.ESSENTIAL DUTIES AND RESPONSIBILITIES:1. Supervises the physical appearance of the dining room and waitstaff stations including table pedestals, chairs, rugs, drapes, flooring tiles, light fixtures, etc.2. Supervises the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc.3. Supervises dining room personnel on all shifts; staffing, scheduling, counseling, orientation, and evaluation of dining room staff.4. Selects, trains, evaluates and recommends/carries out discipline of all dining room personnel as required.5. Assigns specific job and spot checking to ensure standards are met.6. Maintains pertinent and appropriate records, reports, files, schedules and studies. Ensures that posted work schedules meet all staffing/labor/budget guidelines.7. Follows policies and procedures related to safety and health, which includes but is not limited to knowing where the SDS (safety data sheets) and other safety information and protective equipment is kept and how to use them, Infection Control, proper lifting techniques, and the policies and procedures of the Emergency Operation Plan.8. Promotes team work within the department and between departments to ensure smooth operations and quality service.OTHER DUTIES:1. Assists in development, implementation and maintenance of written dining room service objectives and standards of practice with procedures for implementation.2. Assists in ensuring staff education is provided to dining room personnel in accordance with the staff education plan, plus provides on the job training for dining room personnel.3. Ensures that dining room service is in compliance with all local, federal and state regulations in relation to service, sanitation, safety and personnel.4. Maintains the confidentiality of resident care information as outlined under HIPAA regulations.5. Participates in cost control measures.6. Inspects equipment to determine repair or maintenance needs and cleanliness.7. Attends in-service training and education sessions, as assigned.8. Performs any and all other functions/duties as directed by Supervisory Staff/Management.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:1. Ability to read, speak and write the English language in order to communicate effectively.2. Excellent interpersonal and social skills in order to work effectively with residents, families, visitors, peers, supervisors, subordinates and other outside contacts.3. Ability to plan and organize work.4. Computer literacy: MS Word and Excel.5. Possess a sense of urgency, attention to detail and quality, able to function in high volume multi-tasking environment, team player.6. Able to work any shift as needed; AMs and PMs.EDUCATION AND/OR EXPERIENCE:1. A minimum of two years supervisory experience in front of the house operations within restaurant, hotel, club or similar institution.2. Prefer post secondary education in hospitality management or dining room operations.PHYSICAL DEMANDS/WORKING CONDITIONS:Work indoors; light to moderate physical effort 90% of the time. Must be able to stand and walk 90% of the work day; ability to stoop, bend and stretch frequently; must be able to lift up to 20 pounds. Must be able to see, hear and speak.

Keywords: Baywood Court, Castro Valley , Dining Room Supervisor - Full time, Other , Castro Valley, California

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