Operations Specialist
Company: AT & T
Location: Castro Valley
Posted on: June 6, 2021
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Job Description:
NEAC JOB DESCRIPTION
* Performs clerical work associated with Switch OE
adds/changes/moves/disconnects
* Resolves order problems through coordination with
intradepartmental and interdepartmental personnel: Analyzers,
Planners, Capacity engineers, Central Office/Frames, GNAC, TNAC,
Marketing, field technicians.
* Status OE to POFF when notified by dedicated Analyzer office has
been powered down.
* Manual 911 5ES assignments- manually assign 911 OE and manually
post the line record in switch/FOMs.
* Busy Studies - Works with Marketing to pull customer OE usage
reports.
* RMA's - Manual work that goes into error due to equipment issues,
card shortages.
TERM EMPLOYEES:
Term employees are those engaged for a specific project or limited
period with the definite understanding that their employment is to
terminate upon completion of the project or at the end of the
period. Employment is expected to continue for more than one (1)
year, but no more than three (3) years.
Keywords: AT & T, Castro Valley , Operations Specialist, Other , Castro Valley, California
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