Customer Service Representative
Company: Adnet
Location: Castro Valley
Posted on: March 16, 2023
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Job Description:
[Call Center / Remote] - Anywhere in U.S. / M-F 9:30a-6p EST /
Work laptop provided - As a Customer Service Rep you'll: Take
back-to-back calls from the customer hotline dealing with complex
situations that pertain to various types of potential fraud; Access
various software, systems, and tools on a work laptop to
successfully do the job; Follow documented processes and procedures
to provide accurate information and unbiased advice based on call
handling procedures; Multi-task while on calls to collaborate with
multiple levels of support to resolve caller's concerns (Tier 2,
Tier 3)...Hiring Fast > >
Keywords: Adnet, Castro Valley , Customer Service Representative, Other , Castro Valley, California
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