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Front Desk Coordinator

Company: Baywood Court
Location: Castro Valley
Posted on: May 15, 2024

Job Description:

Baywood Court is committed to seniors so they may live in health, happiness and dignity.We are a very active modern and not for profit senior living community conveniently located in Castro Valley. We are in search of service minded individuals with the desire to make a positive impact on the residents that live within our community.Full Time Position available:Available Shift: Wednesdays, Thursdays, Fridays & Sundays 4pm-12am (PM Shift) with the ability to work one additional day as needed and/or to cover other shiftsSalary: $20/hr*Must complete employment application online to advance to next step!*We are a 24/7 community, therefore one must be able to work weekends and holidays as required. All applicants are required to complete and pass a drug screening, physical exam with tuberculosis (TB) skin test, and criminal clearance through FBI and Department of Justice. The background search includes minor misdemeanors and DUIs.Tenemos ganas de conocerte! Inaasam naming makilala kayo! We look forward to meeting you! The Front Desk Coordinator under the direction of the Resident Services Manager acts as the first point of contact between visitors and Baywood Court and is responsible for exhibiting a professional, positive, hospitable, and welcoming environment.What Can Baywood Court Offer You?An opportunity to serve seniors in an active retirement community.Accrue up to 4 weeks of paid time off in the first year for FT employees with option to cash out.Full time employees working 30 hours or more are eligible to enroll in the medical (Sutter and Kaiser options), dental, vision, life insurance plans the 1st of the month following 30 days of employment. Baywood Court also provides employees up to $1500 to $4500 per year to help with out-of-pocket medical expenses including pharmacy!Retirement Savings Plan with employer match up to 4%! Baywood Court has contributed over ONE MILLLION dollars to employees retirement savings plans!DELICIOUS and nutritious employee meals for only $3.00Annual scholarships available for students enrolled in college or trade school.Fun work events BBQs and food trucks, Employee recognition celebrations, Theme days, Casual Fridays and more!ESSENTIAL PM DUTIES:Welcomes visitors upon entrance and addresses their requests. Presents a professional appearance and demeanor greeting everyone (residents, visitors and staff) with a smile. Announces them to residents or staff as necessaryEnsure all visitors check-in at the front desk. Answers questions, handles inquiries and refers to proper departments.Monitors security cameras and notifies management or Alameda County Sheriffs Office immediately of any safety/security issues, suspicious persons or illegal activities on siteAbility to respond when a resident emergency situation arises either via the residents personal emergency pendant, pull cord or phone call from resident. Serves as first point of contact for urgent resident situations. Notifies 911 emergency personnel as needed. Must be able to enter resident apartment, assess situation, and calmly relay information to 911 operators. Assists emergency personnel in gaining entrance and locating resident's apartment when managers are not on duty.Using proper telephone etiquette, receives incoming calls and transfers to appropriate departments. Checks voicemail daily and forwards to appropriate staffConduct Closing ProceduresFulfill administrative work orders and resident requestsMust be able to work independently and with minimal supervisionFull Job descriptions may be provided upon request.QUALIFICATIONS:Ability to function in a high volume, fast-paced, multi-tasking environmentAbility to read, write and speak the English language, using proper speech and grammarAbility to remain calm under pressure and exercise good judgementComfortable and proficient using technology, including Microsoft Office, other programs, and multi-line telephonePHYSICAL DEMANDS/ WORKING CONDITIONS:Must be able to sit for up to 75% of the workday; must be able to stand and walk throughout the workdayMust have good manual dexterity for typing and operation of office machinery including computer and large copierMay be exposed to communicable diseases, and blood and body fluids that may contain HIV and/or HBVMay be exposed to cleaning chemicals and offensive odorsPlease visit our career page: Court is committed to compliance with all applicable laws providing equal employment opportunities. We celebrate our employees differences and qualified applicants will be considered for employment based on their ability to perform the Jobble

Keywords: Baywood Court, Castro Valley , Front Desk Coordinator, Other , Castro Valley, California

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