Client Care Coordinators - San Francisco, CA

Company: Marina Harbor Detox, LLC
Location: San Francisco
Posted on: May 1, 2025

Job Description:

Join our dynamic team at Quadrant Health Group! Marina Harbor Detox, LLC a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in San Francisco, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients. About Quadrant Health Group:At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.What You'll Do:The Client Care Coordinator is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor.Major Tasks, Duties and Responsibilities:Client Care & Health Monitoring

• Conduct nursing assessments upon client admission and complete intake consents.
• Perform ongoing health assessments, including vital signs and behavioral observations.
• Monitor and document client health status, ensuring accurate and thorough reporting.
• Conduct COWS and CIWA assessments as required during detox and throughout treatment.Medication Management & Documentation
  • Oversee self-administration of medication and ensure proper documentation.
  • Monitor medication compliance, conducting counts at least three times per week.
  • Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
  • Accept and transcribe physician phone orders, ensuring accuracy and compliance.
  • Communicate directly with pharmacies and physicians regarding medication orders.
  • Ensure proper medication destruction and disposal as needed.Testing & Reporting
    • Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal.
    • Perform and document routine tuberculosis (TB) tests as required.
    • Conduct audits of nursing documentation and ensure compliance with policies and procedures.
    • Provide detailed shift reports to maintain continuity of care.Facility & Safety Oversight
      • Perform patient rounds every 30 minutes to ensure client safety.
      • Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary.
      • Maintain cleanliness and organization of medical stations and common facility areas.
      • Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.Collaboration & Compliance
        • Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
        • Notify prescribers and management of any behavioral or health status changes.
        • Assist with pharmacy, medical store, and facility supply runs as needed.
        • Maintain compliance with all applicable regulations and ethical standards.
        • Participate in team meetings and training sessions as needed.What You'll Bring:Skills, Knowledge and Competencies:
          • Strong knowledge of nursing principles, medication administration, and detox protocols.
          • Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
          • Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
          • Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
          • Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
          • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
          • Proficiency in basic computer skills and electronic health records (EHR) systems.
          • Ability to work effectively in a fast-paced environment.
          • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
          • Strong attention to detail and ability to work in a fast-paced environment.Qualifications:
            • LVN, CCMA, EMT, or CNA certification/license (required based on role).
            • SUDRC or RADTI certification required (can be obtained after hire).
            • Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
            • CPR/BLS certification (required or must be obtained before hire).
            • Experience with COWS and CIWA assessments (preferred but not required).
            • Experience in handling and monitoring medications, including controlled substances.
            • Previous experience in a clinical or healthcare setting preferred.
            • Current CPR and First Aid Certification.
            • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.Why Join Quadrant Health Group?
              • Competitive salary commensurate with experience.
              • Comprehensive benefits package, including medical, dental, and vision insurance.
              • Paid time off, sick time and holidays.
              • Opportunities for professional development and growth.
              • A supportive and collaborative work environment.
              • A chance to make a meaningful impact on the lives of our clients.Compensation & Licensing Requirements:--'- $26 - $29 per hour - For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification)--'- $29 per hour - For candidates with over 6 months of detox or supervisory experience--'- $35 per hour - For Licensed Vocational Nurses (LVNs)
                
                
                Compensation details: 26-35 Hourly Wage
                
                
                
                PIc3bb9f391ffb-37248-37476281

Keywords: Marina Harbor Detox, LLC, Castro Valley , Client Care Coordinators - San Francisco, CA, Other , San Francisco, California